Google Calendar integration degraded performance

Incident Report for Plato

Resolved

This incident has been resolved.
Posted Aug 31, 2021 - 22:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 31, 2021 - 19:54 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 31, 2021 - 18:26 UTC

Update

We are continuing to investigate this issue.
Posted Aug 31, 2021 - 17:30 UTC

Investigating

Some customers experienced degraded functionality due to our Google Calendar integration. Calendar events are processing but might take more time to be sent due to degraded performances.
Posted Aug 31, 2021 - 16:35 UTC
This incident affected: Plato and Third-party components (Google Apps Calendar).